Privacy Policy

Last updated: 29 May 2026

This Privacy Policy explains how Charms Education & Immigration ("we", "us", "our") collects, uses, and protects your personal information when you use charmsnz.com (the "Site").

1. Who we are

Charms Education & Immigration operates under LIA No. 201501330, licensed by the Immigration Advisers Authority of New Zealand. Owner / Licensed Adviser: Manish Paitka. India contact: info@charms.co.in · +91-98172-98172.

2. What we collect

• Identity: full name, mobile number, email address, country / nationality, current city.
• Academic profile: highest qualification, GPA, intended intake, budget range, prior visa history.
• Technical: IP address, browser type, device class, referring URL, page navigation timestamps.
• Tracking IDs: Google Analytics client ID, Google Ads click ID (GCLID), UTM parameters from incoming campaigns.

3. How we use it

• To assess your eligibility for a Master's programme in New Zealand.
• To contact you (by email, phone, or WhatsApp) about your application.
• To match you with suitable universities, scholarships, and intake timelines.
• To improve our website and services.
• To measure the effectiveness of our marketing campaigns.

4. Lawful basis (GDPR / DPDPA)

We process your data on the basis of your explicit consent when you submit our enquiry form, and on the basis of legitimate interest for analytics and fraud prevention.

5. Who we share it with

• Our team of licensed advisers (admission3@charms.co.in and info@charms.co.in).
• Google Analytics & Google Ads for measurement and remarketing.
• Resend for email delivery.
• NZ universities with your explicit consent during the application stage.
• We do not sell your personal data to third parties.

6. How long we keep it

We retain enquiry data for 24 months from your last interaction. You may request earlier deletion at any time (see Section 8).

7. Cookies

We use cookies for session continuity (Laravel session), analytics (Google Analytics 4), and ad measurement (Google Ads). See our Cookie Policy for details.

8. Your rights

You have the right to:

• Access the data we hold about you.
• Correct inaccurate data.
• Request deletion ("right to be forgotten").
• Object to processing or withdraw consent.
• Receive your data in a portable format.

To exercise any of these rights, email info@charms.co.in with the subject line "Privacy Request". We respond within 30 days.

9. Security

Our site is served over HTTPS with HSTS, Content Security Policy, and reCAPTCHA v3 fraud protection. We protect access to lead data with authenticated admin sessions.

10. Children

This Site is intended for users aged 18 and over. We do not knowingly collect data from minors.

11. Updates to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page indicates the most recent revision.

12. Contact

Charms Education & Immigration
LIA No. 201501330 (NZ Immigration Advisers Authority)
Email: info@charms.co.in
Phone / WhatsApp: +91-98172-98172